Venue Plus

How to complain When you have had a bad experience at your conference or event, then don’t hesitate to tell the venue about it, preferably when you are there, not afterwards.

get link - Complain as soon as possible. - Talk to the right person, the more senior the better – The Conference Manager or Event Organiser.

strategia opzione binarie - Identify the problem clearly and show them what did or did not happen and what impact it had on the success of the event and the delegates.

follow link - Explain what you want done to rectify the problem.

watch - Take notes of any meetings or discussions with members of staff.

source site - Ask the venue how they are going to resolve the problem and what compensation they are going to offer. - Make sure what has been agreed is carried out. - Get all the details of who is in charge – The General Manager – Where Head Office is and when you will expect a reply to all the concerns raised. At the same time give praise when praise is due……….. Have a good one.



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